Don’t support it, report it!
The MultiChoice Group supports a culture of transparency, accountability and integrity and has zero tolerance for fraud and/or any form of unethical behaviour. Everyone is encouraged to report suspicions of fraud and/or unethical behaviour.
If you become aware of such behaviour within the MultiChoice Group, please report your concerns directly to Forensic Services at firstname.lastname@example.org or via Deloitte Tip-offs Anonymous, the Group’s independent whistleblower facility. Tip-offs Anonymous allows for confidential and anonymous reporting and is available 24/7/365 to all stakeholders including employees, customers and suppliers.
- Website: www.tip-offs.com
- Email: email@example.com
- Telephone: 0800 222 395 (South Africa), +27 31 560 7395 (rest of the world)
Below find relevant definitions for your benefit:
Fraud: A crime of obtaining money/property by intentionally deceiving people.
The unlawful and intentionally making a misrepresentation to the actual or potential prejudice of another person/entity (legal definition).
Unethical behaviour: Any unacceptable or improper behaviour that is not in line with Group policies, procedures or legislation.
Examples of fraud and unethical behaviour that can be reported include:
- Discrimination and racism
- Sexual harassment
- Phishing and other scams
- Conflicts of interest
- Procurement irregularities.
For all general DStv customer queries, please contact firstname.lastname@example.org or the contact centre on +27 11 289 2222
For all billing/ customer account queries, please contact BillingAssurance@multichoice.co.za.